Privacy Policy

Last updated: July 2025At KR Fireplaces Ltd, we respect your privacy and are committed to protecting any personal data you provide when using our website or contacting us via telephone or email.

Who We Are

Operating from Unit 26 Austin Fields, King's Lynn, Norfolk, PE30 1PH, we are a family-run business established in 1996, specialising in the design, supply, and installation of custom fireplaces, wood-burning and multi-fuel stoves, and granite & quartz worktops. With over 60 years of combined experience, we pride ourselves on delivering quality craftsmanship and personalised service.

Information We May Collect

We may collect:

Your name and contact details (email address, telephone number)
Booking information (dates, service type, special requirements)
Payment details (processed securely via our booking system)
Non-personal usage data (e.g., IP address, browser type, session duration) collected via cookies for performance monitoring and analytics

How We Use Your Information

We use your personal data to:

Process and confirm bookings
Communicate updates regarding your service status
Improve our services, customer experience, and website functionalityfacebook.com

We do not sell or lease your personal data. Disclosure may occur only to fulfil service requests or where required by law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, loss, or misuse.

Cookies

Our website may use cookies to support essential functionality and monitor performance. You may disable cookies via your browser settings; however, this may affect certain site features.

Your Rights

Under applicable data protection laws, you have the right to:

Request access to personal data we hold about you
Request correction of inaccurate or incomplete information
Request erasure or restriction of processing
Withdraw consent for marketing communications
Object to processing where applicableconstruction.co.uk+1facebook.com+1

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

KR Fireplaces Ltd
Unit 26 Austin Fields, King's Lynn, Norfolk, PE30 1PH
01553 772564
krfireplaces@aol.com